Resume

SUMMARY OF SKILLS AND QUALIFICATIONS

Communication

Wrote over 10 news articles promoting Volunteer Richmond Information Services’ events and feature volunteers in Canadian Press style

Acquired professional writing skills by researching, analyzing, and presenting a marketing report for a “Business Writing” course

Liaised with UBC Arts partners and presented a Centre for Arts Student Services presentation for 70 Geography students and 15 Sociology students, resulting in increased knowledge of UBC resources

Employed active listening skills as the front-line representative for the Volunteer Richmond offices, handling phone, email, and walk-in inquiries

Event Management and Organizational

Set priorities and worked with minimal supervision as a Marketing & Outreach Assistant, while meeting deadlines for projects and making room for unexpected events

Organized the UBC Arts Tri-Mentoring Kickoff Social with a student committee, a reception bringing together junior and senior students, and Arts alumni

Used facilitation and negotiation skills as chairperson of meetings to overcome team conflicts within the Arts Tri-Mentoring committee

Computer and Data Management

Exceptional knowledge of blogs, online wikis, social network sites (Facebook, Twitter)

Experienced user of MS Word, Excel, PowerPoint, Outlook, Access, Publisher; Adobe Photoshop, InDesign; Typo3 content management system

Created spreadsheets highlighting data with respect to students’ levels of engagement (including Co-op, student associations, alumni programs) from various UBC Arts departments, in order to ease the planning process for Departmental Events

CO-OP EXPERIENCE

Communications Assistant | The University of British Columbia | May 2011 – Dec 2011

Maintain the day-to-day affairs of the Centre for Arts Student Services webpage, updating it as necessary (http://students.arts.ubc.ca/)

Write student, staff, faculty, alumni spotlights and profiles

Produce digital content geared towards benefiting the Arts UBC student experience

Use Typo3 and WordPress as a system for uploading various content – includes videos, graphics, spotlights, profiles

Help maintain CASS social media presence, such as the Facebook page and Twitter feed

Design graphics and edit photos for CASS site

Interview and research stories for the web

Program Assistant – Volunteer Centre, Information & Referral Services | Volunteer Richmond Information Services | May 2010 – Aug 2010

Wrote over 10 articles on featured volunteers and VRIS events, thus promoting the Agency’s brand

Created advertisements on special events and agency programs, leading to increased knowledge the agency’s presence

Assisted with the implementation of social media and its role to the agency, resulting in an 18% increase of fans on Facebook and over 150 followers on Twitter since June 2010

Interviewed over 10 volunteers for agency programs, and developed a training program that will allow volunteers to excel in their position, assisting in the volunteer recruitment cycle

Student Development Assistant – Arts | UBC Student Development & Centre of Arts Student Services | Sept 2009 – Dec 2009

Program manager of the Faculty of Arts Academic Commuter Transition (FAACT) program

Co-managed a team of 12 Learning Team Leaders by providing training and resources throughout the term

Maintained and developed administration materials such as budgets, reimbursement forms, participant data bases and program log sheets

Spearheaded the promotions of FAACT by liaising with campus partners to promote the program in their classes and in emails, and working with a student committee to market the program using new creative methods

Liaised with multiple campus partners to promote and coordinate the Dean’s Reception for Arts Graduating Student Leaders, resulting in increased student engagement on campus and a record-breaking 134 nominations

Coordinated logistics of the Arts Last Lecture, a presentation by a featured speaker for 1200 Arts graduates

Marketing & Outreach Assistant | Burns Bog Conservation Society | May 2009 – Aug 2009

Coordinate outreach events to promote the Society’s membership programs and encourage public support in protecting Burns Bog

Educate public about the benefits of Burns Bog, and the threats to the Bog in order to generate interest

Contact and meet with event organizers from community to plan, organize, and participate in community events and farmers’ markets

Design brochures, flyers, and signs as promotional material for summer daycamps and various Society events, resulting in community inclusion

Create and update manual of all events attended, in order to follow up on them in the future

Work in an office setting, and performing a variety of office tasks such as organizing files, photocopying, answering the telephone, emailing newsletters, and printing copy

OTHER EXPERIENCE

Social Media Marketeer | UBC Arts Career Expo | Nov 2011 – Current

Maintain the UBC ACE Facebook and Twitter channels, updating information as necessary

Respond to student inquiries via social media channels

Social Events Co-Chair | UBC Arts Co-op Students’ Association (ACSA) | Apr 2010 – Apr 2011

Plan the ACSA 10-year anniversary celebration, an event celebrating the contributions of ACSA to the Arts Co-op community

Coordinate the logistics of the evening, including guest speakers, catering, location

Work with a team of 9 other executive members to plan events for the year

Squad Manager / MUG (My Undergraduate Group) Leader | UBC Orientations | Feb 2008 – Current

Lead an excellent Imagine UBC day by presenting a campus tour and conveying tips for student success, ensuring new students feel at ease at UBC

Inform students how to adapt to life at university, finding resources and to succeed academically

Develop an ongoing mentor-student relationship with the group, answering any further questions about campus life as the school year progresses

Manage and organize logistics during the Imagine UBC day, doing so by liaising with MUG Leaders and Squad Leader to allow for smooth transitions between events

Help train MUG Leaders within Squad, providing them with knowledge for the day’s success

Planning Committee Member | UBC Arts Tri-Mentoring Program | Sept 2009 – Apr 2010

Work with 5 planning committee members to plan for the Arts Tri-mentoring Program kickoff social, an event attended by over 80 students, 40 alumni, and various department heads

Increase the number of events and workshops held by the program by 200% in an effort to allow students to learn more about professional development

Engage in dialogue with staff, participants, and industry mentors to strategically grow and develop the program

Project Assistant | UBC Community Learning Initiative | Feb 2008 – Mar 2008

Worked as a team with other university-aged students in creating a scrapbook of the garden

Taught children ages 5-10 at Quilchena Elementary School about the Terra Nova gardens and food security issues, while receiving an ‘A’ for group efforts

EDUCATION

University of British Columbia (Vancouver) | Sept 2007 – Current
Major: Bachelor of Arts – Psychology, Human Geography

Received 100% on a 20-page paper on the Spanish Banks Creek and its effects on the surrounding ecosystem

Received 3rd overall class standing on PSYC 333 (Adulthood and Aging Psychology) poster presentation for research on “Grandparents as Primary Caregivers”

Acquired strong communication skills while leading discussions for Urban and Environmental Geography classes

Completed a 25-page business report analyzing methods of improving the marketing and promotions of the UBC Faculty of Arts Academic Commuter Transition (FAACT) Program

PROFESSIONAL DEVELOPMENT

Member, UBC Business Communications (2010-11) – a group focused on developing business communications skills – http://www.bizzcomm.ca/

Member, Emerging Leaders of UBC (2009-10), a group focused on the leadership development of students – http://www.elubc.com/

Mentor, UBC Arts Co-op Mentorship Program 2009-current

Student Representative, UBC Arts Co-op Advisory Committee 2009-10

Delegate, UBC Student Leadership Conference (2010, 2011), a gathering of UBC student leaders focused on honing and developing leadership skills on the campus, and in the community – http://slc.ubc.ca/

Member, UBC Marketing Association (2009-10) – http://www.ubcma.com/

COURSES TAKEN

Psychology

Memory: Historical, Clinical and Cognitive Perspectives – PSYC 333

Personality Psychology – PSYC 305A

Contemporary Topics in Social, Developmental, Personality, and Clinical Psychology – PSYC 208

Adulthood and Aging Psychology – PSYC 322

Social Psychology – PSYC 308A

Cognitive Processes Psychology – PSYC 309A

Cultural Psychology – PSYC 307

Analysis of Statistical Data in Psychology – PSYC 218

Research Methods to Psychology – PSYC 217

Geography

Geography of the Arctic – GEOG 497

Introduction to Urban Geography – GEOG 350

Historical Geography of Canada – GEOG 327/238

Vancouver and Its Region – GEOG 210

Geography, Modernity and Globalization – GEOG 121/122

Other

Technical/Business Writing – ENGL 301

Asian Migrations to the Americas – HIST 483